Refund Policy

Last updated: July 21, 2026

This Refund Policy applies to paid SQL Designer Pro subscriptions purchased through sql-designer.com. Pro access normally begins immediately after a successful payment.

1. Cancelling Before or During the Service

You may refuse the purchase before Pro access begins or cancel while the subscription service is being provided. If you cancel before access begins, we will refund the full amount paid. If the service has already begun, the refundable amount is calculated for the unused subscription period from the date we receive your request. We may consider only documented expenses directly incurred in providing the service before cancellation, where permitted by applicable law.

2. How to Request a Cancellation and Refund

To cancel and request a refund:

  • Email dmitriy@sql-designer.com from the address associated with your SQL Designer account.
  • Use the subject line "Subscription cancellation and refund".
  • Include your account email, payment date and amount, and the payment or order identifier shown on your receipt. You may include a reason, but it is not required.

3. How We Process Your Request

  • We will confirm receipt of your request by email.
  • We will verify the payment, cancel future renewals, and calculate the refundable amount.
  • We will email you the result and the refund amount.
  • Approved funds will be returned to the original payment method within 10 calendar days after we receive your request.

4. Refund Amount and Fees

We do not deduct payment-service commissions, bank commissions, or refund-processing fees from the refundable amount. If a deduction for documented expenses is permitted by law, we will identify and substantiate those expenses in our response.

5. Billing Errors

If you believe you were charged incorrectly or more than once, follow the same request process above. We will investigate the payment and return any confirmed overpayment to the original payment method within 10 calendar days after receiving your request.

6. Rights Under Applicable Law

Nothing in this policy limits any refund or cancellation rights that cannot legally be excluded in your jurisdiction. Where applicable law gives you more favourable rights or deadlines, those rules apply.

7. Contact

For billing or refund questions, email dmitriy@sql-designer.com.

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